Backup and Recoverability Workshop Description

What is your expectation for a successful recovery?

A simple question.  Whether it’s a system crash, file corruption, human error or disaster, most businesses expect they will be able to fully recover their systems and data. The ideal is, whether because of media failure, human error, software failure, hardware failure or network failure – all your systems and data are recoverable, for either lost data or to recover data to an earlier point in time. Yet, the reality is, many companies today cannot be assured of this.  To complicate matters further, corporate governance and governmental legislation have made executives liable for the security of their corporate information, forcing them to provide evidence of due care and diligence regarding backups and recoverability.

Only an in depth vendor neutral Workshop will verify the integrity, performance and reliability of your backup and recoverability, while providing you with information and recommendations to more effectively implement backup and recovery strategies to mitigate risk, increase efficiency and better align your data protection and recovery capabilities with business and governmental requirements. 

Customer Requirements

Companies generally have the following requirements for backup and recoverability:

  • Make a profit while delivering a high quality of service to customers
  • Ensure backup and recovery capabilities meet Recovery Time Objectives and Recovery Point Objectives (RTOs, RPOs) and meet specific SLAs (Service Level Agreements)
  • Ensure business critical data is recoverable from any type of system or data loss
  • Securely store backup data on-site and off-site
  • Achieve compliance with Sarbanes-Oxley, SAS 70, Basel II and business requirements

Eagle TSG's Solution

Our experience implementing solutions for the Fortune 1000 – performing a vendor neutral detailed analysis of the integrity, performance and reliability your current backup and recovery infrastructure provides you with valuable information and detailed recommendations that help you achieve the right balance between risk tolerance and cost to mitigate risk, increase efficiency and better align your data protection and recovery capabilities with business and governmental requirements while maximizing performance, reliability, capacity and future growth capabilities.

Customer Benefits

This Service provides a professional, in-depth discovery, analysis and report of your existing backup and recovery environment that will:

  • Reduce risk of business outages
  • Ensure your systems and data are backed up and recoverable
  • Enhance your ability to quickly recover from system and data loss
  • Improve your RTO/RPO and service levels
  • Identify the cost and benefits of using new technologies
  • Provide comprehensive data analysis and detailed vendor neutral recommendations

       Success Rate of Backups and Recovery

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Service Description

 

  1. Service kickoff

Our consultants meet with you to discuss the delivery of the service to ensure the scope and your objectives are well understood, and agree on a schedule.

  1. Discovery / Installation of tools

Interviews are held with of your identified key personnel to obtain information about your backup and recovery environment, and business goals and requirements.

Tools that perform a non-intrusive data collection from your backup and recovery environment may be deployed.

  1. Obtain detailed metrics from current environment

After an agreed upon amount of time, detailed metrics are obtained from the tools.

  1. Analysis of metrics

The metrics are analyzed using sophisticated techniques to determine the effectiveness, reliability and performance of your backup and recovery environment.

  1. Prepare customer report

The analysis is summarized and documented using tables and graphs along with detailed findings and recommendations to improve your backups and recoverability.  An Executive level presentation is created with the highlights of the report.

  1. Presentation of report and recommendations

Eagle TSG consultants present the findings and recommendations of the vendor neutral Workshop to you and, optionally, to your executive team.

             Observed Backup Window by Hour of Day

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Service Deliverables

This service will result a detailed report with findings and in-depth recommendations of the following:

  • Executive Summary
  • Technical Summary
  • Executive Recommendations including cost/benefit
  • Technical recommendations including  cost/benefit
  • Findings and recommendations for each of the following functional areas:
    • Recoverability
    • Availability
    • Reliability
    • Manageability
    • Functionality
    • Scalability
    • Performance
    • Efficiency
  • Detailed metrics with findings and recommendations to support the above

Technologies

Eagle TSG has extensive experience with the following technologies:

  • Backup and Recovery Products/Appliances
    • Atempo, CommVault Simpana, EMC Avamar, EMC NetWorker, HP Data Protector, Microsoft Data Protection Manager, Symantec Backup Exec, Symantec NetBackup, IBM TSM
  • Virtual Tape Libraries/Deduplication Products
    • EMC Data Domain, Spectra Logic FalconStor VTL, IBM ProtecTIER, NetApp NearStore, Sepaton VTL
  • Operating Systems
    • VMware ESXi/vSphere, IBM AIX, AS400, HP/UX, Linux, Microsoft Windows Server (2003, 2008, 2010, 2012) Windows XP, Windows 7

Backup and Recoverability Workshop

Purpose: To provide an actionable set of recommendations to enhance your recoverability with a cost that provides a short ROI time

Small environment Scope:

  • One Backup architecture
    • One backup/recovery method
    • One supported backup product
    • One backup target device type (disk only, tape only)
  • Supported technologies*
  • No replication
  • Less than 50TB of protected data
  • Backup environment in same geographical location
  • Service will be remotely performed for a single location

Project Duration: Five business days

Cost: $4,500

*Note: Backup Products, Replication Products, VTL / Deduplication Products, Operating Systems must be supported (See Technology above)

Medium environment Scope:

  • One Backup architecture
    • One backup/recovery method
    • One supported backup product
    • Two backup target device type (disk/tape/VTL)
  • Supported technologies*
  • No replication
  • 50TB to 500TB of protected data
  • Backup environment in same geographical location
  • Service will be performed remotely for a single location

Project Duration: Fifteen business days

Cost: $9,500

*Note: Backup Products, Replication Products, VTL / Deduplication Products, Operating Systems must be supported (See Technology above)

Custom Environment Scope:

Please send a request for quote to Eagle TSG with the following:

  • Number of Master Backup servers
  • Number of Media servers
  • Number of locations
  • Amount of protected data
  • Type and quantify of any replication
  • Number of physical clients
  • Number of ESXi hosts and virtual clients
  • Type and quantity of Operating systems
  • Can service be performed remotely or require some onsite work